The first subscription order loses us money when we give discounts like the one we’re doing. We roughly break even on the second one, depending on how much is purchased, and then it’s really the third one and onwards that we’re actually making money on.
There are a lot of people who start new subscriptions and then pause indefinitely. That’s not cool, and hurts us as a small business. While we understand there are needs for pausing, half of the current “subscribers” we have are one time orders, paused indefinitely. We also need to pay a third party to maintain the subscriber system, which of course gets more expensive as more people are on it.
In order to prevent abuse and hemorrhaging money that we can’t afford, we’re putting a pause... on the pauses. At least, being able to do it from just pressing a button. You can still email us to pause subscriptions, but this should (hopefully) significantly cut down on the problems we’ve been having with the pause system abuse.