updated mto system:

Once a batch closes, all orders past that date will be part of the next MTO batch. We’ll be working on just the first batch until we’re through with that, then move onto the next batch, closing up orders for the next batch, and so on and so forth.

MTO STATUS PAGE:

You can check the weekly status of batches here: https://viteramen.com/pages/mto-order-status 

MYWTMRADYGASFTPDYO System:

Introducing the MYWTMRADYGASFTPDYO System, or “The More You Wait The More Rewards And Discounts You Get And Sometimes Free Things Plus Double Your Order” system.

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Basically, the longer you have to wait for your order, the more you get rewarded. And we’re putting it all up front, so you can look at it and know that you’re guaranteed these rewards if you’re waiting longer than usual for your order.

Please note: This system is based on when labels are printed and have NOT moved from our warehouse, NOT on delivery, as we cannot control courier services.

These rewards will be done with our current Vite Club Rewards!

The longer you have to wait for your order, the more you get rewarded! And we’re putting it all up front, so you can look at it and know that you’re guaranteed these rewards if you’re waiting longer than usual for your order.

Please note: This system is based on when labels are printed and have NOT moved from our warehouse, NOT on delivery, as we cannot control courier services.

These rewards will be given in conjunction with our current Vite Club Rewards!

Here’s how it works:

The day of the order is Day 0, and we use PST. If the order is made January 1st, then January 2nd is day 1. Each set of 5 business days counts as one week, and therefore, on January 30th, you can email to request the 20th day rewards.

We will provide some wiggle room here and there for nice and kind people. Being a grouch will get you nowhere. We reserve the right to cancel this program for grouches and grinches, and this will henceforth be known as the “Grouch Policy.”

Don’t be a grouch.

0 - 19 business days: No additional rewards yet, but did you know you can earn rewards through our program by simply following us on Twitter and Instagram, as well as sharing and referrals?

20 business days: Email us for 400 points added to your account, the equivalent point gain of spending an additional $50!

30 business days: Email us for 800 points added to your account, the equivalent point gain of spending an additional $100! We’ll also refund you 10% of the original order cost.

40 business days: Email us for 800 points, the equivalent point gain of spending an additional $100, and we’ll refund you 15% of the original order cost on top of the previous 10%.

75 business days: Email us, and your late order is free.

flavor cycling:

One of the harder decisions we’ve had to make is that, instead of trying to keep all flavors in stock all the time as we’ve been trying to do, we’re going to start cycling flavors in and out more often depending on availability.

This significantly reduces the increasing amount of things we need to track in the supply chain, and will streamline a lot of processes down the line. I’m gonna be honest, I’m pretty tired of missing just one or two things from multiple different flavors and taking a ton of inefficiency hits because of it.

With a stronger focus on different flavors being ordered, packaged, and managed, we’re hoping to alleviate some of the supply chain issues we’ve had and be able to make things more consistent everywhere, which, y’know, is the running theme of everything we’re trying to do this year: Make everything more consistent, efficient, and better.

If you see a flavor you like, make sure to grab it right away! We don’t know when it’ll be back.

How flavor cycling works:

Every two weeks or so, we’ll cycle flavors in and out based on availability and supply chain complexity. This coincides with how we’re doing MTO batch systems as well, meaning we structure batches, supply chains, and inventories around these two week cycles.

If your favorite flavor cycles out, we’ll do our best to provide updates on when it’ll be back, so keep an eye on your email and our socials!

Notably, subscribers will be largely unaffected by this, as through subscribing, we’re able to make sure we’re ordering enough to cover subscriber orders, so if there’s something you really, really want to keep around all the time, subscribing helps both you and us out!

That being said, sometimes there will be gaps in what we’re able to get, and in those cases, we’ll reach out to all affected subscribers so you can choose to delay until we have it, or replace the subscription with another flavor.

Of course, these are all systems that will need adjustments and fine tuning as we use them. Nothing’s ever going to be perfect the first time, so we’ll keep an ear out and constantly listen to your feedback, and always be improving!

We reserve the right to modify and adjust these systems at any time.